Our Community Navigators act as a shared system resource, helping partners coordinate support, expand access, and ensure individuals and families receive the right help at the right time.
Through case coordination, we aim to:
- Improve access to timely, appropriate services and supports across sectors
- Reduce barriers to engagement and strengthen ongoing connection to care and community resources
- Support continuity and coordination, including warm transitions between providers to minimize gaps and duplication
- Promote recovery, resilience, wellbeing, and client autonomy through person-centred, trauma-informed practice
Our Community Navigators Can Help
Expand Access to Services
Access a broader range of cross-sector supports and refer individuals when needs go beyond a single organization.
Support Complex Navigation
Work collaboratively on complex cases and tap into Hub expertise to identify the right pathways and reduce gaps.
Enable Warm Referrals
Transfer individuals directly to Hub navigators with context, ensuring continuity and reducing the need to repeat their story.
Coordinate Care and Reduce Duplication
Align efforts across organizations to create a more seamless experience and improve system efficiency.
Access Current System Knowledge
Stay up to date on programs, eligibility, and availability through shared Hub knowledge.
Provide Ongoing Navigation Support
Ensure follow-up happens and connections are successful, with adjustments as needs evolve.