Accessibility

Accessibility Commitment (AODA)

At Community Connection, we are committed to providing accessible services and ensuring that people of all abilities can access our information and supports with dignity and independence. We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and to continuously improve accessibility across our website and services.

View the 2023 Compliance Report here.

We welcome feedback on how we can improve accessibility. If you experience barriers or have suggestions, please share your input through our Accessibility Feedback Form below.

Accessibility For Ontarians with Disabilities Act (AODA) Feedback Form

Date and time of day service was accessed: *

Date

Time

1. Your Experience

Please tell us about your experience accessing our services: *

• Very satisfied
• Satisfied
• Neutral
• Dissatisfied
• Very dissatisfied

2. Accessibility of Our Services (copy)

Physical Environment *

• Excellent
• Good
• Fair
• Poor
• Not Applicable

Communication (in person, phone, text) *

• Excellent
• Good
• Fair
• Poor
• Not Applicable

Website / email / online chat *

• Excellent
• Good
• Fair
• Poor
• Not Applicable

Staff support and responsiveness *

• Excellent
• Good
• Fair
• Poor
• Not Applicable

3. Barriers Encountered

Did you experience any barriers when accessing our services? *

• Yes
• No

services? barrier(s): to

Please describe the barrier(s):

4. Suggestions for Improvement

Do you have any suggestions for how we can improve accessibility?

5. Preferred Contact Method (Optional)

If you would like a response, please let us know how to contact you:

Preferred method of contact:

• Phone
• Email
• Mail
• Other

Contact details:

6. Alternative Formats

To request an alternate format or support completing the Feedback Form, please contact our administrative department at 705- 444-0040 ext. 228 or email [email protected] You will receive a response within 5 business days.

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