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Community Connection

Connecting people with services

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You are here: Home / About Us / Accreditation and Credentialing

Accreditation and Credentialing

Community Connection is Accredited by Inform USA a professional membership association and the driving force behind Community Connection’s field of information and referral services. The standards for Accreditation cover these areas of work in our organization:

Service delivery, and the role of Community Navigators

Resource database, and the role of Database Curators

Organizational effectiveness, and the roles of administration and governance

Disaster preparedness, and our relationships with emergency management and our role in our municipal emergency preparedness plans

Cooperative relationships, and our working relationships with human service providers and larger service systems (I.E., health care, homelessness) to advance an integrated service delivery system. This work is to ensure broad access to community services, maximize the use of existing resources, and to facilitate the ability of people who need services to find the most appropriate provider easily.

Our team members work toward Certification, a professional credentialing program for individuals working within the field of information and referral.

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Community Connection
199 Campbell Street
Collingwood, ON L9Y 4J9

705-444-0040
[email protected]

 

Community Connection acknowledges its office is within the boundaries of Treaty 18. We recognize that the traditional inhabitants of this land include the Metis Nation, Anishinaabe, Haudenosaunee, and Wendat Confederacy. ​

We acknowledge the profound and lasting effects that poverty, trauma and the history of oppression have resulted in ongoing disparities for the people and communities we serve. ​

Community Connection’s work is to guide people through the human service system and overcome barriers to acquiring needed services. ​

We are committed to culturally relevant and responsive approaches that honour the identities, experiences, and strengths of equity-deserving populations. We recognize and support their unique needs through inclusive, respectful, and community-informed practices. 

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