Community Connection is one of only four organizations in Ontario Accredited by Inform USA, a professional membership association and the driving force behind the field of community navigation within the human service sector.
The standards for Accreditation cover these areas of work in our organization:
Community navigation, and the role of Community Navigators and how we optimize access to community information and resources for all people
Resource database, and the role of Database Curators and how we publish access to a resource database that contains accurate and updated information about available resources
Organizational effectiveness, and the operational and governance structures to fulfill our mission
Disaster preparedness, our relationships with emergency management and our preparedness to meet the needs of communities before, during and after a disaster
Cooperative relationships, our working relationships with human service providers and larger service systems (I.E., health care, homelessness) to advance an integrated service delivery system
Certification, our team members—Community Navigators and Database Curators—actively work toward achieving a recognized professional credentialing program. This certification supports individuals working in community navigation by building core competencies, strengthening service quality, and promoting consistent standards of practice across the sector.