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Community Connection

Connecting people with services

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You are here: Home / About Us / Accreditation and Credentialing

Accreditation and Credentialing

Community Connection is Accredited by Inform USA a professional membership association and the driving force behind Community Connection’s field of information and referral services. The standards for Accreditation cover these areas of work in our organization:

Service delivery, and the role of Community Navigators

Resource database, and the role of Database Curators

Organizational effectiveness, and the roles of administration and governance

Disaster preparedness, and our relationships with emergency management and our role in our municipal emergency preparedness plans

Cooperative relationships, and our working relationships with human service providers and larger service systems (I.E., health care, homelessness) to advance an integrated service delivery system. This work is to ensure broad access to community services, maximize the use of existing resources, and to facilitate the ability of people who need services to find the most appropriate provider easily.

Our team members work toward Certification, a professional credentialing program for individuals working within the field of information and referral.

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Community Connection
199 Campbell Street
Collingwood, ON L9Y 4J9

705-444-0040
[email protected]

Land Acknowledgement

For over 15,000 years, Indigenous people walked upon and cared for the lands we now inhabit. The traditional inhabitants of this land, on which we work and live, include the Métis Nation, Anishinaabe, Haudenosaunee, and Wendat Confederacy.  These people and many others have inhabited this land, which was used as hunting and gathering places to support families and communities.

We are grateful for the opportunity to meet, work, and live here, and we thank all the generations of people who have taken care of this land for thousands of years. We acknowledge the impact of colonization and the loss of these lands on Indigenous people.

This recognition is clearly and overtly connected to our collective commitment to make the promise and the challenge of Truth and Reconciliation real in our communities.

Diversity, Equity, and Inclusion 

Community Connection is committed to fostering a diverse, equitable, and inclusive organization. We recognize the history of oppression that has resulted in ongoing disparities for the people and communities we serve.

Community Connection’s work is to guide people through the human service system and overcome barriers preventing them from acquiring needed services. We will identify and implement culturally relevant approaches to serving diverse populations and their unique needs.

We believe that by prioritizing engagement with diverse perspectives and evolving our organization to be inclusive and behave equitably, we will improve our services to people and build opportunities for learning, change, and accountability.

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