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You are here: Home / About Us / The 211 Network

The 211 Network

211 Ontario

In Ontario, 211 services are operated by five independent regional service providers located in Toronto, Ottawa, Windsor, Collingwood (that’s us) and Thunder Bay.

We operate in a collective impact model, integrated through technology to enable an efficient, seamless service to Ontarians.

Ontario 211 Services is the provincial transfer payment agency for the Ministry of Children, Community and Social Services (MCCSS).

In additional to MCCSS, regional service providers are funded by municipalities and United Ways in their regions, and are engaged in their regions through local networks and community tables working on improving access to services for people.

211 Canada

Every year, 211 connects over 2 million Canadians with the help they need most. Nation-wide 211 services are operated by information and referral organizations and programs in partnership with many governments and United Way partners. In addition to the five 211 service providers in Ontario, there are 211 service providers located in Vancouver, Calgary, Edmonton, Montreal, Quebec City and Halifax .

United Way Centraide Canada is a founding partner and holds the licensed trademark agreements will 211 service providers across Canada.

211 United States

Every year, 211 responds to more than 20 million requests for help. United Way Worldwide supports the 211 network and the hundreds of partners delivering services.

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Community Connection
199 Campbell Street
Collingwood, ON L9Y 4J9

705-444-0040
[email protected]

 

Community Connection acknowledges its office is within the boundaries of Treaty 18. We recognize that the traditional inhabitants of this land include the Metis Nation, Anishinaabe, Haudenosaunee, and Wendat Confederacy. ​

We acknowledge the profound and lasting effects that poverty, trauma and the history of oppression have resulted in ongoing disparities for the people and communities we serve. ​

Community Connection’s work is to guide people through the human service system and overcome barriers to acquiring needed services. ​

We are committed to culturally relevant and responsive approaches that honour the identities, experiences, and strengths of equity-deserving populations. We recognize and support their unique needs through inclusive, respectful, and community-informed practices. 

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